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When I Go to Pay, Why is it Declined with a Post Code Check Fail?


Our payment provider requires 100% accuracy of the postcode. The information entered must match the payment card exactly. If you have recently moved, the billing postcode entered may be out of date.

You may need to contact your card issuer to register your card with your billing postcode.

Note it can take some card issuing banks up to 30 days to update the customer’s billing postcode within their system.


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Article ID: 84
Category: Ordering

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