There are four charges:
1) Tax (VAT in the EU). This is the goods tax rate in your country. Businesses can usually reclaim this cost on their accounting VAT return.
2) Duty. This is usually a small percentage. Our customs declaration is such that it should be 0% for countries in the EU.
3) Courier disbursement. This is a fee made by the courier for assessing and collecting the import fees. It's usually of the order of €15 Euros in the EU.
As VAT is usually reclaimable, the main import cost for businesses is usually the cost of the courier disbursement.
There also used to be a de-minimis limit below which duty fees were not assessed. This varied by country. It was $800 for the USA but Trump has removed this. The de-minimis limit for the EU was €22 that changed to €0 since July 2021.
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