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Who Do You Supply To? Who are your Customers?


See our About Us page for a list of well-known customers.

We only supply business to business (B2B) to Europe, United States, Canada, Norway, Australia and Switzerland.

We use a combination of the following information to determine your business status and country:

  • Your email address (domain name part).
  • Your company or organisation name.
  • For orders, the shipping address (not the payment address, so you can order on expenses).
  • The web site associated with your email address, if available.

Please note we don't respond to pre-sales enquiries from public or home email addresses such as Gmail, Hotmail and Yahoo. If you are startup, you will still need to be a business or organisation before we will engage with you.

Orders not from businesses or organisations will be cancelled and refunded. If in doubt, please ask.

If you have been pointed to this article because your order has been cancelled, the refund can take 2 to 7 working days to show on your credit card account.

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Article ID: 62
Category: Knowledgebase

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