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How Do I Track My International Order?


We will email you a tracking number in a dispatch confirmation. You can use this number on the Post Office Tracking site and sometimes on partner web sites after the item has entered your country.

If the tracking stays for a long while in the state where it has entered your country and nothing more, it's possible it is being held for examination by customs. In these rare cases, the delay will be indeterminate and could be up to 30 days. The Post Office in the UK isn't able to chase items unless 30 days has expired.

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Article details
Article ID: 16
Category: Ordering

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