BeaconZone Help Desk
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Welcome

This is the BeaconZone help desk where you can find answers to frequently asked questions and can submit enquiry/support tickets without pre-registering. Submitting a ticket is the fastest way to get the right person to help you. 

Please note we only supply business to business (B2B) in Europe, United States, Canada, Norway, Australia and Switzerland.

We only provide technical support for products purchased from us. Please include your order number in support tickets.


 

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Knowledgebase

» Top Knowledgebase articles:
 Which Beacons Send a Message/Notification to Phones?
 I Want to Send a Message Out To Passers By. How Does it Work? Are Beacons Suitable?
 Can You zero VAT orders for VAT Registered Companies in the EU?
 How to Set Up Eddystone-URL on Android with AnkhMaway (iB003N, iB001M, iB004N, iB005N) Beacons?
 Who Do You Supply To? Who are your Customers?
 What is the Password for the Technical Area?
 I am a Marketer, How Can I Use Beacons to Send Out Messages?
 Why Doesn't Eddystone URL / The Physical Web Work?
 Which Beacons Support iBeacon and Eddystone Simultaneously?
 Can You Ship Outside The United Kingdom?
 Do You Provide Discounts for Large Quantities?
 Is iBeacon or Eddystone Best for My Particular Situation?
 How Long Does the Battery Last?
 How Do I Track My International Order?
 Do You Have This Beacon In Stock?
 Can You Send the Product Technical Area Username and Password as I have Lost the Packaging?
 How to Calibrate the AnkhMaway SHT Temperature/Humidity Sensor?
 The Username and Password for the Technical Area Don't Work
 What's the difference between 'International Tracked' and 'International Tracked and Signed'?
 Is it Possible to Pay for the Order via Wire Transfer?
 

» View entire Knowledgebase

 

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